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Experience Villa Life in the Heart of Scottsdale - Book your next escape at The Valora today!
Frequently asked questions
You can find most of your answers here...but if not please get in touch using our contact form above.
What are the check-in and check-out times for The Valora?
Check-in time is 4:00PM MST, and check-out time is 11:00AM MST.
Do you allow early check-in, or late check-out?
We can accommodate early check-ins or late check-outs, however these requests are considered on a case by case basis and subject to housekeeping and inspection schedules. If approved, the early check-in or late check-out fee is $200 for a 1pm check-in or a 1pm check-out. Please inquire.
Is the pool heated?
We can setup the pool to be heated to 80 degrees upon your arrival and for the duration of your stay. We recommend heating the pool in the Winter months. The pool heating fees are listed below by time of year.
*March, April May, October: $75/day
*February, November: $90/day
*January/December: $125/day
Please request pool heating at least 48 hours in advance of your arrival date so the pool has ample time to heat.
Can I book by telephone or email?
We encourage prospective guests to submit reservation inquiries through our website to which we will respond promptly. Additionally, guests can save on fees by booking direct with us. Online booking is available on our direct booking site, or on our Airbnb listing.
What happens if I want to cancel my reservation?
Per our Cancellation Policy for direct bookings, Guests may cancel up until 7 days before check-in for a full refund. Cancellation policies may vary depending on the site used for the booking, please inquire.
How do I know that my reservation is confirmed?
You will receive an email reservation confirmation once we have received payment and you have signed our rental agreement.